WP HelpScout Desk

The WP Help Scout Plugin seamlessly integrates Help Scout’s customer service platform into the WordPress environment, serving as a comprehensive solution for managing customer support. By integrating Help Scout with WordPress, users can efficiently handle support tickets, empower customers to create and track requests, provide a knowledge base for self-service options, and personalize interactions using customer information from WordPress.

I started working with the WP Helpscout team back in January of 2022.  I’ve provided product support, guide and article creation, bug and error fixes, GitHub maintenance and updates as well as other development and support related task