Migrating a website from one account to another using WHM and cPanel
Migrating a website from one account to another using WHM and cPanel
May 25, 2023
Step 1: Access WHM on the Source Server
- Log in to WHM on the source server where the website is currently hosted.
- Locate the Account:
- Navigate to List Accounts or use the search bar in WHM to find the cPanel account you want to transfer.
- Note the domain name, username, and any other details for reference.
Step 2: Backup the cPanel Account
- Log in to WHM on the source server where the website is currently hosted.
- Locate the Account:
- Navigate to List Accounts or use the search bar in WHM to find the cPanel account you want to transfer.
- Note the domain name, username, and any other details for reference.
Step 3: Access WHM on the Destination Server
- Log in to WHM on the destination server or hosting account where you want to migrate the website.
You can transfer a full cPanel account using the transfer tool.
Step 4: Use the “Transfer Tool” (Preferred Method)
- In WHM, search for and open Transfer Tool.
- Enter the IP address or hostname of the source server.
- Provide the root username and password for the source server.
- WHM will verify the connection and list all accounts available for transfer.
- Select the account(s) you want to transfer.
- Transfer Settings:
- Ensure options such as retaining account ownership and overwriting existing accounts (if needed) are set correctly.
- Start the transfer and monitor the process until it completes.
Step 5: Manually Upload the Backup (If Not Using Transfer Tool)
- Download the Backup:
- If a full backup was generated in cPanel earlier, download it to your computer or directly to the destination server via SSH.
- Upload the Backup:
- Log in to the destination server’s WHM.
- Go to Restore a Full Backup/cpmove File.
- Upload the backup file or place it in the
/homedirectory via FTP or SSH. - Use the Restore feature in WHM to restore the account.
Step 6: Update DNS Settings
Update the DNS settings to point to the destination server.
- Modify the A record or name server settings for the domain at the registrar level.
- Ensure the DNS propagates correctly (this may take up to 48 hours).
Step 7: Test the Website
- Access the website using its domain name or a temporary URL (if the domain DNS is still propagating).
- Test all functionalities to ensure that the migration was successful.
Troubleshooting Tips
- Database Connection Errors: Check the
wp-config.php(for WordPress) or similar configuration files to ensure the database details are correct. - Email Accounts: Migrate email accounts and settings manually if required.
- SSL Certificates: Reissue or reinstall SSL certificates for the migrated domain if needed.
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